Background image: Collection of Wood Ranch team member smiling at the camera while working. Includes kitchen manager, servers, busperson, and front-of-house manager.
Frequently Asked Questions (FAQ)
Our most frequently asked questions (FAQ) are below. If, after reviewing the information, you still have a question then please click here for our contact form or try searching our site.
In addition to our off-premise catering services, we often entertain large parties and events in-house. Please call the restaurant directly and ask to speak with a manager.
We love helping our guests celebrate their birthdays! Please notify your server if anyone in your party is celebrating a birthday. At the end of your meal, we will present the birthday guest with a complimentary Signature Hot Fudge Sundae topped with a lit candle.
Out of respect for our employees, we are closed Thanksgiving and Christmas.
Tailgate service is a convenient way to pick up your “To Go” order at most Wood Ranch locations. Simply call ahead with your order. When you arrive for pick up, park in a designated Tailgate Parking Space. Then, call the location’s Tailgate Service phone number and a server will bring your food directly to your vehicle. Easy! No lines, no waiting!
We cater fun parties! We’d love the opportunity to cater your next special event, large or small. We promise that your event will be well-planned and organized from start to finish and that we will delight you with delicious, plentiful food and friendly, attentive service. Please call 800.589.RIBS or 805.719.9000 ext. 1 to speak with one of our catering coordinators or click here for additional information.
When placing your order, please inform your server of your special dietary needs. We will do our best to accommodate you.
We do not share our recipes, but thank you for asking!
Please review our contact form for Donation requests. If you are school or youth organization, you may qualify for our Free Kids Meal certificates. Please speak directly with your closest location.
Please contact our Marketing department for any real estate opportunities in NEW developments. They can be reached at 805.719.9030, marketing@woodranch.com.
Currently, we do not offer franchise opportunities. Wood Ranch owns and manages all of our locations.
If you’re planning a visit that requires a limited selection or a fixed-price menu, please contact your preferred location directly. We can help you plan the event within your budget. Additionally, we will print a custom menu for you and your guests. Generally, these requests should be discussed at least 1 week in advance. Recommend calling your preferred location directly to discuss the details with our managers.
Personal Information collected through our website is used only by Wood Ranch and its service partners. No information will be sold to another party for any purpose. We will only use this information to contact you within the context it is received, such as to reply to a contact form submission, in relation to our newsletter signup, or with regards to online orders.
All locations charge a $15 corkage fee per bottle. We will provide glassware chilled wine buckets when appropriate.
While we would like to keep on the menu every dish we ever put on, we are guided by the sales performance of each item. Unfortunately, over time, sales of some items fall significantly when measured across all locations. As a result, we often have a lot of waste related to the ingredients we use in the item. As always, we consistently review all decisions made about the menu and we will keep a close eye on the demand for any discontinued item.
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