Our most frequently asked catering & events questions are below. If, after reviewing the information, you still have questions about our menu or services, please contact our friendly catering team at 800.589.RIBS, or click here for our catering & events contact form.
Our minimum order delivery is $300 for food ordered from our catering & events menu. Our minimum for full-service events is 50 guests.
We have 16 Wood Ranch restaurants and one WR Kitchen & Bar by Wood Ranch, all in Southern California. Generally, we’ll assign the catering to the restaurant closest to your event.
The catering & events office is open Monday – Friday from 9 am to 5 pm. If you have a catering or event emergency outside of our office hours please contact your local Wood Ranch directly.
Cancellations should be made at least three business days prior to the event date. Cancellations made less than three days prior to the event are subject to a 20% cancellation fee.
Yes. For deliveries, you may order assorted soft drinks and bottled water. For Full-Service events, you can also order fresh lemonade, iced tea and coffee.
No, you cannot packages. You can order additional items a la carte from the catering & events menu in addition to the package.
No, our servers do not pass any food. For appetizers, we’ll set up a table and for guests to serve themselves.
No, we do NOT require a deposit. A signed contract will secure your date.
Our food arrives in aluminum pans, black plastic platters or black plastic bowls. Our aluminum pans fit most standard chafing dishes.
We transport our food in insulated bags and boxes to ensure it remains at the proper temperatures at the time it’s served.
Unless you have 30 or more guests and are ordering one of our catering & events packages, our prices are not set per person. So, the cost will vary depending on what items you order.
Yes, of course. We go easy on the BBQ sauce when we cook the meats, and always pack plenty of BBQ sauce on the side.
We do not provide China, however, you are more than welcome to supply your own. We do charge an additional $50 scrape-and-stack fee.
For delivery, we recommend serving the food immediately. This ensures it will be served at the correct temperature, fresh, and safe. For Full-Service events, we keep buffet lines open for up to two hours. Afterward, our staff will pack up and leave any remaining food.
Our server(s) are generally there for at least four to five hours. However, we go with the flow of your party, so it depends on your party. The server will need a minimum of one hour and 15 minutes to set up, and the grill-on-site service needs a minimum of two hours to set up.
We recommend having one server per 40-50 people. You may request more if desired.
While our team appreciates and humbly accepts all gratuities, we do not include gratuities for pick-ups or deliveries. We do include a 15% gratuity (before sales tax) on Full-Service events.
If you place your order more than a week before your event, we’ll contact you five business days prior to your event to confirm the order and guest count. While you may not decrease your guest count afterward, you may increase it up to two business days before your event.
You’ll need supply at least two six-foot tables plus adequate space. If you purchase Full-Service, we can provide buffet tables ($20 each) as needed. We provide linens for the buffet tables. As we don’t provide rentals, you’ll need to provide tables and chairs for your guests.
No, we can deliver only items from the catering & events menu. Unfortunately, this also excludes the take-out value packages. Those orders must be picked up and should be placed directly with your local Wood Ranch.
Yes, when ordering a complete meal off of the catering & events menu, paper and plastic goods are complimentary.
We take all our orders over the phone. We can be reached at (805) 719-9000 ext. 1 or (800) 589-RIBS. You can submit a message on our website to get an order started and have one of our catering & events coordinators contact you. Please note we may take up to 72 hours to contact you.
We take orders on a first-come, first-served basis. We recommend at least one week’s notice for deliveries and two or more weeks for a full-service. During summer months and December we book up quickly, so we recommend as much notice as possible.