We love feedback! Simply use the form below to tell us about your recent dining experience at Wood Ranch or WR Kitchen & Bar.
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Contact Catering
Tell us about your event. One of our Catering Coordinators will call you within 3 business days to plan the perfect event. Catering events require a minimum advanced notice of 3 business days. If you’d like to speak to someone quickly, please call (800) 589-RIBS, Monday through Friday, 9 am – 5 pm.
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General Questions
We’re always available to hear what you have to say. If you have a question or comment that isn’t related to a recent Wood Ranch experience then please use the form below to send us a message. Otherwise, please review our other forms to make sure your message gets to the right people.
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Thank you for thinking of Wood Ranch for your charitable event. Please understand that Wood Ranch receives an enormous number of requests and, while we try to support as many events and organizations as possible, we simply are unable to accommodate all the requests. Generally, we choose to support requests that benefit the local communities served by our restaurants and that do not involve food donations.
- Your event must be for charity and you must, ON THE LETTERHEAD OF THE REQUESTING ORGANIZATION, provide a nonprofit tax ID number for Wood Ranch to consider your request.
- Your request has a better chance of being considered if we receive it at least 30 days prior to your event. If there is a deadline for being included in any publication or promotional materials, please inform us of that. We will consider that date as the deadline for the donation. (Yes, then the clock starts 30 days prior to the deadline for being included in any publication or promotional material.)
- Include the date, time and location of the event and let us know which Wood Ranch restaurant is closest to your organization or the event. Please mail your request on the letterhead of the organization making the request to Donation Request, Wood Ranch BBQ & Grill, 2835 Townsgate Road, Suite 200, Westlake Village, CA 91361.
- Please do not request cash donations. Wood Ranch does not make cash donations.
OUR COMMITMENT TO ACCESSIBILITY
At Wood Ranch BBQ & Grill, we believe in helping all our business partners and consumers navigate and access our websites and digital offerings. We are dedicated to maintaining a positive online experience for you, and we collaborate with usability specialists to identify areas that need improvement.
The World Wide Web Consortium publishes Web Content Accessibility Guidelines (WCAG). We support the WCAG 2.1 Level AA, which is recognized as the international standard for web accessibility. We regularly test our sites to identify and address areas of improvement.
ACCESSIBILITY FEATURES
Our website design standards include several features that can help you identify, understand, and interact with information on our websites:
- Site Structure — Use of appropriate titles, lists, and other formatting features to help you understand the purpose of each page and navigate the site.
- Text Equivalents — Use of alternative text or captions to accompany images, audio or multimedia for people who either can’t see images or hear audio
- Keyboard Operation — Enabling interaction with our websites through a keyboard interface.
- Browser Compatibility — Updating websites periodically to help ensure compatibility with the latest major browsers: Internet Explorer, Safari, Firefox, and Chrome.
THIRD-PARTY SITES
We occasionally use third-party sites for additional services. As these sites are maintained by other organizations, we cannot assume liability for their online experiences and are always looking for partners that are as committed to Web Accessibility as we are. This includes, but is not limited to, online orders for Gift Cards, online order for Take-out, Delivery through our partners such as DoorDash and email newsletter subscriptions. Any service provided under a domain other than WoodRanch.com or on a subdomain of WoodRanch.com (i.e. https://order.woodranch.com) is considered a third-party service.
RECOMMENDATIONS FOR IMPROVING YOUR EXPERIENCE
Use these screen reader and browser combinations:
- For Windows users: JAWS and Internet Explorer or NVDA and Firefox
- For Mac users: VoiceOver and Safari
- For mobile users: VoiceOver for the iPhone and TalkBack for Android devices
Stay within the latest two versions of an internet browser.
WE VALUE YOUR FEEDBACK
We’re always learning and looking for ways to improve our websites’ performance and accessibility. We are committed to making our websites accessible to all our valued customers. If you have questions or concerns about accessibility, let us know using the form below.
Warmest regards,
Eric Anders
Co-founder & Co-CEO
Please use the form below to let us know if you’ve experienced any difficulty accessing content on our site. If you’d prefer to speak over the phone, call us at 805-719-9044.
Web Accessibility
Manufacturer or Supplier Inquiries
Please use the form below if you have a product or service you’d like us to review. To be considered, all products or services must meet our standards for safety and quality. Due to existing agreements and the volume of requests received, we cannot guarantee you will receive a response. Providing as much information about your service or product will expedite the review process.